USE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING IN CHATBOTS
A Chatbot is a computer program or an Artificial Intelligence software that can simulate a real human conversation with real-time responses to users based on reinforced learning. The successful adoption of chatbots by end users has led to the use of more and more bots in advanced artificial intelligence technologies and their usage by a custom software development company . Even there are reports that 80–85% of businesses will be deploying advanced chatbots by 2020. AI Chatbots either use text messages, voice commands, or both. AI robots use a natural language to communicate with Artificial Intelligence features embedded in them. Most of the chatbots are a kind of messaging interface where instead of humans answering to your messages bots are responding. The conversation humans have with bots is powered by ML algorithms which breaks down your messages into human understandable natural languages using NLP techniques and resp...